Give BackOur Volunteer Program
  • Our Volunteer Program

    Welcome and thank you for your interest in volunteering.

    At Mount Sinai St. Luke’s, volunteers give their time, talents, passion and dedication throughout the hospital and provide an extra dimension of care to our patients, their families, and visitors. They are an integral part of the hospital team!

    We are looking for people who are committed and kind individuals, who have a history of going above and beyond. We want proactive, responsible applicants who are seeking a unique opportunity that focuses on improving the patient experience. Whether you’re interested in greeting and directing visitors, bringing your certified therapy dog for regular visits, or assisting with various non-clinical tasks in patient areas, Mount Sinai St. Luke’s Volunteer Services can match you with the right opportunity.

    Volunteer Programs

    Some of our programs include:

    Lobby Ambassadors may not be able to remove all the stress from the Hospital experience, but they can contribute in ways that help visitors, patients and their families feel more comfortable. By proactively addressing questions, concerns and requests, ambassadors complement the work of our staff and greet patients and visitors with a friendly smile and a great attitude. They help alleviate issues associated with directions, escort patients, and provide information to those looking for a little help. They are an important part of our team and are often the first face seen by guests who enter our facilities.

    Rounding Volunteers help improve patient satisfaction by providing friendly visits, fulfilling small requests, and helping to orient new patients to the hospital and the unit. The main focus is to make sure the patients’ non-clinical needs are met.

    Emergency Department Patient Care Volunteers enhance the patient experience by providing emotional and nonclinical assistance to patients and extending warmth, friendliness and compassion to all visitors in the Emergency Department (ED). Some of the responsibilities include: Greet and visit with patients and their family members in both the Pediatric and Main ED; Provide comfort and reassurance to families and visitors of ED patients, listen to concerns, and report concerns to the appropriate staff; Provide patients with non-clinical items such as food, pillows, blankets, toiletry kits, and tissues, upon request, and only if cleared by nursing staff.

    Therapy Dog Program allows volunteers, whose dogs are qualified with an approved therapy dog organization, to engage with patients and staff throughout the hospital. Must be 18 years or older to participate and able to commit to at least two visits per month.

    Junior Ambassadors are teens from the community who support the hospital’s mission to provide compassionate patient care. The program offers participants the opportunity to work together with hospital staff and become incredible hospital representatives. Opportunities include assisting in the lobby and clerical work.

    Summer Junior Medical Program, or JuMP, gives students, 15 – 17 the opportunity to learn from health care professionals, from both clinical and nonclinical areas, about the day-to-day responsibilities of a hospital. It is an 8 week program and volunteers must commit to 100 hours.

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    Mount Sinai St. Luke’s
    1111 Amsterdam Ave
    New York, NY 10025

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