Our emergency and outreach services focus on providing rapid, confidential assessments and immediate treatment. Subsequent treatment planning determines the most appropriate follow-up and ongoing care.
Services for Adults
Our comprehensive psychiatric emergency services are made up of four emergency service components.
Psychiatric Emergency Rooms (CPEP)
We operate two emergency rooms, one at St. Luke’s Hospital, the other at Roosevelt Hospital, wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations and work with patients to reduce acute psychiatric disturbances; we then formulate the most appropriate treatment plan for each patient.
Extended Observation Beds
Extended observation beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.
Mobile Crisis Outreach
The Mobile Crisis Outreach team makes home visits when clients in crisis cannot come to the hospital. The team also visits clients formerly seen on-site, who require follow-up services. Crisis intervention, counseling, evaluation, and service access assistance for clients and their families are also provided. Services are limited to a five-day duration per episode.
Roosevelt Hospital, 1000 Tenth Avenue
Catchment area: 34th Street to 125th Street, west of 7th Avenue
Hours of operation: open 7 days a week, 7 a.m. to 7 p.m.
(212) 523-6711
Crisis Residence Program
When residential disruption is a significant cause of crisis, the Crisis Residence Program can provide a brief period of safe supervised housing. We have two beds available for clients in crisis. The staff at our Crisis Residence works with the clients to resolve the crisis and, when necessary, arrange for permanent housing.
85th Street and Amsterdam Avenue
105th Street and Manhattan Avenue, open 24-hours a day, 7 days a week
Referrals are by clinical staff only
(212) 523-6711
Services for Children and Adolescents
Psychiatric Emergency Rooms (CPEP)
We operate two emergency rooms, one at St. Luke’s Hospital, the other at Roosevelt Hospital, wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations and work with patients to reduce acute psychiatric disturbances; we then formulate the most appropriate treatment plan for each patient.
Extended Observation Beds
Extended observation beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.
Your Care Team
Your care team consists of multidisciplinary staff with extensive experience providing services to individuals in psychiatric crisis. Staff includes psychiatrists, registered nurses, and social workers whose primary goal is to stabilize clients in acute psychiatric crises and to formulate appropriate treatment plans for each client.
Program Locations and Hours of Operation
Psychiatric Emergency Rooms
St. Luke’s Hospital, 113th Street and Amsterdam Avenue
Open 24 hours a day, 7 days per week.
(212) 523-5849
Extended observation beds are accessed only through the Emergency Room. The Emergency Room attending psychiatrist refers patients to these beds when clinically appropriate for continuous observation.